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Sprint 2000 Flame Failure recuring issue

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  • Sprint 2000 Flame Failure recuring issue

    Hello,

    I contacted Dan Goldberg in early November regarding an issue we were having with the Flame going out on the Sprint 2000. We diagnosed a few things over the phone and ordered/replaced some parts. After replacing the parts listed below, everything worked just fine up until a couple of days ago, when it started to do the exact same thing it did 4 months ago.

    We fire up the dryer in the morning. Everything runs fine for 3-4 hours; then out of the blue, we get an alarm. We get a “Flame Failure” with the “Interlocks Closed” green-lighted. If we shut the dryer down, let it go below 150deg and restart the dryer, it will run fine for another 60-90 minutes before the exact same failure happens. If we try to fire up the dryer immediately following a flame failure, the dryer heats up for a couple of minutes and kicks off again, giving us the same Flame Failure alarm.

    In November 2018 we replaced the flame rod and plug, the flame pack controller, tested the gas line and pressures and replaced the 2 gas gauges as per Dan G. recommendation. The dryer fired right up and ran great until a couple of days ago.

    I have bypassed the safeties one by one, and then all of them together to try and narrow down the problem. Even with all the safeties bypassed the dryer behaves the same way…..Flame Failure.

    I’m posting this now so a few of you might have had the same issue and get back to me here. I'll be contacting customer support if I don’t hear from anybody here.

    Thanks!

  • #2
    Did you replace the base assembly too when the veriflame controller was replaced ?
    Tony Pernicello Jr.
    CGS Sales & Service,LLC
    Ph# 856-665-6154

    http://www.screenprintsource.com
    info@screenprintsource.com

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    • #3
      Negative Tony....I was told to order the VeriFlame..... I ordered the part as it was listed in the manual....apparently, that part # is only the top piece of the Veri-flame? Thats all I received when I ordered it new. There is no part number for the bottom piece that I can find.
      Last edited by JLM4303; 02-28-2019, 05:25 AM.

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      • #4
        Originally posted by JLM4303 View Post
        Hello,

        I contacted Dan Goldberg in early November regarding an issue we were having with the Flame going out on the Sprint 2000. We diagnosed a few things over the phone and ordered/replaced some parts. After replacing the parts listed below, everything worked just fine up until a couple of days ago, when it started to do the exact same thing it did 4 months ago.

        We fire up the dryer in the morning. Everything runs fine for 3-4 hours; then out of the blue, we get an alarm. We get a “Flame Failure” with the “Interlocks Closed” green-lighted. If we shut the dryer down, let it go below 150deg and restart the dryer, it will run fine for another 60-90 minutes before the exact same failure happens. If we try to fire up the dryer immediately following a flame failure, the dryer heats up for a couple of minutes and kicks off again, giving us the same Flame Failure alarm.

        In November 2018 we replaced the flame rod and plug, the flame pack controller, tested the gas line and pressures and replaced the 2 gas gauges as per Dan G. recommendation. The dryer fired right up and ran great until a couple of days ago.

        I have bypassed the safeties one by one, and then all of them together to try and narrow down the problem. Even with all the safeties bypassed the dryer behaves the same way…..Flame Failure.

        I’m posting this now so a few of you might have had the same issue and get back to me here. I'll be contacting customer support if I don’t hear from anybody here.

        Thanks!
        I have been having this EXACT same problem for a few months as well. Spoke with Cramer at tech support on several occasions. Bypasses did not solve the problem. Have replaced/adjusted air switches inside the dryer panel, exhaust air switches on top of the dryer, flame rod, spark plug, and even uninstalled the entire burner assembly to completely clean it off tech support recommendation. Changed the amount of gas pressure and air flow on a few occasions and some of the behavior changed but never completely fixed it. I have become accustomed to running it for a good portion of the morning without issue, and am now turning the burner off and on in between setups to let the dryer cool down to avoid the alarm and burner failing. Unable to run large volume orders down that dry er without it failing in the middle, having to let it cool down, then kicking it back on and resume printing. Have tried everything tech support has suggested with no success and running out of options short of calling in a tech and paying a lot of money for something that is probably an easy fix, yet outside my experience range. Any help would be much appreciated.

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